Answers before you ask.
Everything you need to know about background verification, screening, compliance, turnaround times and CaseXpert services.
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CaseXpert is a background verification company
Copy linkIt's the process of independently confirming the information a person provides before a hiring decision is made.
Copy linkMost standard checks complete within 3 to 7 business days depending on scope and sources.
Copy linkThe questions we hear most often.
Independently confirming the information a person provides — identity, work history, education and records — against authoritative sources, so a hiring or onboarding decision rests on confirmed facts.
It depends on the checks selected and how quickly sources respond. Simple checks complete quickly; those relying on third-party institutions take longer — with status visible the whole way through.
Typically identity proof, address proof, employment records and education certificates. The exact list depends on the checks selected and is shared with the candidate upfront.
A discrepancy is documented, the candidate is given a chance to clarify with evidence where appropriate, and the final report reflects only what could be confirmed.
Yes. Verification is carried out with the candidate's informed consent, in line with applicable data-protection and privacy requirements.
Technology, banking & financial services, healthcare, manufacturing, retail and staffing, among others — with checks shaped to how each sector hires.
From request to report delivery.
Five stages, each visible as it happens. Select a stage to see what's involved.
Request
A check is initiated with the candidate's details and the scope required. Consent is captured and the right set of checks is selected for the role.
Verification
Information is gathered from the sources that actually hold it — employers, institutions, records and databases — rather than relying on what was self-reported.
Validation
Each finding is cross-checked across independent layers and tested for consistency, so what advances is confirmed rather than assumed.
Review
Results are weighed for risk and context, and any discrepancy is flagged for clarification before a conclusion is reached.
Report Delivery
A clear, traceable report is delivered — showing what was checked, what was confirmed, and anything that needs attention — ready to act on.
Being verified? Here's what to expect.
How can I track my verification?
Once your verification begins you can follow its progress and see what's still pending — your point of contact or the platform keeps you updated on the current status.
Can I correct information?
Yes. If something is inaccurate or out of date, you can submit corrected details or supporting documents, which are re-checked against the source.
How is my data protected?
Your data is used only for your verification, handled under strict access controls, and stored and transmitted securely in line with privacy requirements.
What if a discrepancy is found?
A discrepancy is documented, and where appropriate you're given the opportunity to clarify or provide evidence before any conclusion is finalized.
Verification that fits how you already work.
Built to slot into your stack and scale with your hiring — without trading away accuracy, compliance or visibility.
Talk to our teamEmbed verification into your hiring and onboarding tools through APIs and integrations, so checks run inside your existing workflow.
Run bulk checks in parallel through hiring peaks, with accuracy and turnaround that stay consistent at scale.
Screening that stays audit-ready, with documentation and controls aligned to the regulations for your industry.
Checks that span multiple jurisdictions, with coverage and timelines that vary by region and source.
Tailor check packages, lookback periods, approval steps and reporting to your roles, risk profile and policies.