Privacy Policy

Privacy Policy

At CaseXpert, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when submitting a sales query or using the contact form on our website.

1. Information We Collect

When you submit a sales query or contact us through our website, we may collect the following information:

• Personal Details: Name, email address, phone number, and company name.
• Inquiry Details: Information related to your request, including the services you are interested in and any additional message you provide.
• Technical Data: IP address, browser type, and other device information for security and analytics purposes.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your inquiry and provide relevant information about our services.
• To communicate with you regarding your request, including follow-ups.
• To improve our services and customer support processes.
• To analyze usage patterns for enhancing website experience and security.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. However, we may share your data with:

• Internal Teams: For processing your request and providing a tailored response.
• Service Providers: Third-party vendors who assist in website operations, IT security, and customer support.
• Legal Compliance: If required by law or to protect our rights and security.

4. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy. If you request deletion, we will remove your data unless required to retain it by law.

5. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, while we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for communication at any time.
• Opt-out of marketing or promotional communications.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect analytical data. You can manage cookie preferences through your browser settings.

8. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email:     compliance@casexpert.in
Website: www.casexpert.in

By submitting a sales query or contact form, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as outlined above.