Terms of Use

Acceptance of terms

Acceptance of terms

By accessing or using the CaseXpert website at casexpert.app or any related pages, you agree to be bound by these Terms of Use (“Terms”). If you do not agree, you must not use this website or our services.

These Terms apply to all visitors, registered users, and client organisations. Separate written agreements may govern specific verification services; where such agreements exist, they take precedence over conflicting provisions in these Terms.

Eligibility

Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use this website. If you access the site on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

CaseXpert may refuse access to the website or services to any person or entity at its sole discretion, including where use would violate applicable law or these Terms.

Use of website & services

Use of website & services

CaseXpert provides a website and background verification platform for organisations seeking pre-employment and ongoing screening services. You may use the website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website in any way that violates applicable local, national, or international law.
• Attempt to gain unauthorised access to any part of the website, servers, or connected systems.
• Introduce viruses, malware, or other harmful code.
• Scrape, crawl, or harvest data from the website without prior written consent.
• Interfere with or disrupt the integrity or performance of the website or services.

Client obligations

Client obligations

Organisations using CaseXpert verification services agree to:

• Provide accurate and complete information when submitting verification requests.
• Obtain valid consent or establish another lawful basis before submitting candidate or employee data.
• Use verification results only for legitimate hiring, onboarding, or employment-related purposes.
• Comply with applicable employment, anti-discrimination, and data protection laws.
• Maintain the confidentiality of login credentials and restrict platform access to authorised personnel.

Failure to meet these obligations may result in suspension or termination of access to our services.

Candidate data & authorisation

Candidate data & authorisation

CaseXpert processes candidate and employee data on behalf of client organisations. We do not initiate background checks without appropriate client authorisation and, where required, candidate consent.

Candidates should refer to the hiring organisation’s privacy notice for information about how their data is collected and used. For details on our data practices, see our Privacy Policy and Recruitment Policy.

Intellectual property

Intellectual property

All content on this website — including text, graphics, logos, icons, software, and design elements — is owned by CaseXpert or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any website content without prior written permission from CaseXpert, except as permitted by applicable law or express features of the website.

Confidentiality

Confidentiality

Verification reports and platform data may contain confidential information belonging to clients, candidates, or third parties. You agree to treat such information as confidential and to use it only for authorised purposes.

CaseXpert implements appropriate safeguards to protect confidential information. You are responsible for ensuring that anyone accessing data through your account complies with these confidentiality obligations.

Prohibited conduct

Prohibited conduct

In addition to restrictions stated elsewhere in these Terms, you must not:

• Submit false, misleading, or fraudulent verification requests or candidate information.
• Use verification results to discriminate unlawfully against candidates or employees.
• Resell, sublicense, or redistribute verification reports without authorisation.
• Impersonate any person or entity, or misrepresent your affiliation with CaseXpert.
• Use automated tools to access the website in a manner that imposes an unreasonable load on our infrastructure.

Termination

Termination

CaseXpert may suspend or terminate your access to the website or services at any time, with or without notice, if we reasonably believe you have violated these Terms, applicable law, or a separate service agreement.

Upon termination, your right to use the website ceases immediately. Provisions that by their nature should survive termination — including intellectual property, confidentiality, liability limitations, and governing law — shall remain in effect.

Disclaimers & limitation of liability

Disclaimers & limitation of liability

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, CaseXpert disclaims all warranties including merchantability, fitness for a particular purpose, and non-infringement.

CaseXpert shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services. For additional limitations, see our Disclaimer.

Governing law

Governing law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India, unless otherwise required by applicable law.

Changes to these terms

Changes to these terms

We may revise these Terms from time to time. The “Last updated” date at the top of this page indicates when changes were last made. Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

Contact

Contact

If you have questions about these Terms of Use, please contact us at info@casexpert.app or through our contact page.